Terms of Use

1. Introduction

This Website is operated by ADI Motoring Ltd ("we", "us", "ADI Motoring"), Company Registration Number 547846, registered office: Digital Office Centre, Balheary Road, Swords, Co. Dublin, K67 E5A0.

Driving lessons and associated services are provided in collaboration with independent, government-licensed driving instructors (our Instructors) and facilitated by us.

2. We are here to help

ADI Motoring is an independent online platform that connects learner drivers with qualified professional driving instructors. We do not personally provide driving lessons nor do we operate as joint-venturer or employer of driving instructors.

Our role is to provide a simple, safe, secure and convenient platform to help you become a competent and confident driver. We market driving lessons on behalf of our Instructors, accept payment on their behalf and facilitate the ongoing relationship with you.

3. Booking lessons

Self-service bookings. When you book through our Website you choose an Instructor operating near you and select a lesson package. After sign-up and payment you receive confirmation of payment and your first booking, plus reminders and change notifications.

Telephone bookings. When you call us to book, we assign a suitable Instructor, provide a provisional date/time and email a secure payment link. We do not take card details over the phone. Once payment is made you receive login credentials to manage your bookings online.

Instructor invitations. If an Instructor invites you, you will receive login credentials by email and can thereafter manage all bookings on the platform.

Late-cancellation forfeiture. If you cancel a lesson less than 48 hours before its start time the lesson price may be forfeited under Section 11. Enforcement of this rule is at the Instructor's and ADI Motoring's discretion.

4. Driving lessons

Our service is subject to availability. We may substitute an alternative Instructor if the original becomes unavailable.

ADI Motoring is not liable for traffic violations incurred by you during or outside a lesson.

All Instructors contractually agree to our standards of professionalism and care. Please contact us if you have any concerns.

5. Pricing & Payment

5.1 Transparent, all-inclusive pricing

All prices shown online or quoted by our team are inclusive of VAT (where applicable) and represent the total amount payable. No surcharge or "card handling fee" will be added for payment by consumer Visa, Mastercard, Maestro or any other card covered by the European Union (Payment Services) Regulations 2018.

5.2 Accepted payment methods

We accept Visa, Mastercard, Maestro, bank transfer and ADI Motoring gift vouchers. Optional discounts for particular payment methods (e.g. bank transfer) will be presented before you commit to pay.

5.3 Payment flow

Payment is received by us on behalf of your Instructor. Once paid, your obligation to the Instructor is discharged. Our commercial fee arrangement with the Instructor does not affect the amount you pay or any refund you receive.

7. Cancellation & Rescheduling (Outside Cooling-off Period)

Notice given before lesson	Fee
≥ 48 hours	Free reschedule or full refund
< 48 hours or no-show	100% of lesson price

These fees are a genuine pre-estimate of the costs incurred when a slot cannot be re-booked at short notice.

8. Refunds

8.1 Method and timing

Refunds are made using the same payment method you used, within 14 days of:

• receipt of your cancellation notice; or
• (where applicable) the return of any training materials supplied.

8.2 No fees on statutory refunds

You will not incur any administration or processing fee on refunds due under Sections 6 or 7.

8.3 Good-will refunds after 14 days

Where we agree, at your request, to issue a refund more than 14 days after booking and outside the cancellation windows in Section 7, we will deduct an administration charge of €20 to cover administration, payment-gateway and processing costs. This charge will never exceed our direct cost of processing the refund.

8.4 Lesson Expiry Policy

All lessons purchased must be used within 12 months from the date of payment. Unused lessons will expire after this period and are non-refundable, except where statutory rights apply (e.g., during the 14-day cooling-off period under Section 6).

Extensions may be granted for exceptional circumstances (e.g., documented medical issues, pregnancy, or verified driving test delays) upon written request to [email protected] before the expiry date. We will respond within 7 days with a decision.

At our discretion, we may offer a partial refund or credit for expired lessons, subject to a minimum €20 administration fee, if requested within 30 days of expiry.

This policy ensures efficient scheduling and availability for all customers.

Where we agree, at your request, to issue a refund more than 14 days after booking and outside the cancellation windows in Section 7, we will deduct an administration minimum charge of €20 to cover administration, payment-gateway and processing costs. This charge will never exceed our direct cost of processing the refund.

You may in limited circumstances be charged additional costs above those advertised on our Website for things including but not limited to road tolls etc.

Note that all purchases made from ADI Motoring are subject to a 12-month expiry period from the purchase date. If a purchase has not been redeemed before its expiry, the total amount will be lost. All gratuities are voluntary. All driving lessons must be completed within 6 months of the purchase redemption.

8.5 Limitation of Liability - Driving Test Insurance Compliance

It is the sole responsibility of the learner to ensure that all required documentation, including valid motor insurance certification and any supporting confirmation from the insurer, is available and compliant with RSA requirements at the time of the driving test.

Where a driving test does not proceed due to:

• Failure to provide a valid certificate of motor insurance;
• Failure to provide written confirmation from the insurer where the learner is not a named driver;
• Inadequate, invalid, expired, or non-compliant insurance documentation; or
• Any refusal by the Road Safety Authority (RSA) to proceed with the test based on insurance documentation,

ADI Motoring Ltd and/or its instructor partners shall not be held liable for any loss of driving test fees, associated costs, vehicle hire fees, lesson fees, or any related expenses incurred. No refunds, reimbursements, or compensation shall be payable in such circumstances.

9. Our Cancellation or Rescheduling

We may cancel or reschedule a lesson due to Instructor illness, vehicle breakdown, unsafe weather or other events outside our control. You may choose either (i) a replacement lesson at the earliest convenient time or (ii) a full refund.

10. Repair or Cleaning Fees

You are liable for the reasonable cost of repair or cleaning of an Instructor's vehicle/property resulting from damage beyond normal wear-and-tear. Verified amounts will be charged to your payment method and are non-refundable.

11. Network Access & Devices

You are responsible for obtaining network access and compatible hardware/devices to use the Website and Services. We do not guarantee that the Services will function on any particular hardware and are not liable for internet malfunctions.

12. User Requirements & Conduct

You must hold a valid learner permit and carry it during lessons. You must comply with all laws and may not cause nuisance, annoyance or property damage. Proof of identity may be requested.

13. Licence

Subject to compliance with these Terms, ADI Motoring grants you a limited, non-exclusive, non-transferable licence to access and use the Website and related content for personal, non-commercial purposes.

14. Ownership

All intellectual-property rights in the Website and Services remain with ADI Motoring or its licensors. No right or licence is granted except as expressly set out in these Terms.

15. Restrictions

You may not remove copyright notices, reverse-engineer the Website, frame or scrape content, launch automated scripts to burden the system, or attempt unauthorised access.

16. Notices & Communication

We may give notice via the Website, email or post. You may write to our registered address or email [email protected]. Notices are deemed received 24 hours after email or 48 hours after posting.

17. User-Provided Content

By submitting content you grant us a worldwide, royalty-free licence to use it. You warrant you own or control the rights and that the content is lawful and non-offensive.

18. Arbitration Agreement

Any dispute shall be settled by binding arbitration on an individual basis, waiving any right to class actions, except that each party may seek small-claims or injunctive relief for IP infringement.

19. Indemnity & Limited Liability

You indemnify ADI Motoring for losses arising from your use of the Services or breach of these Terms. ADI Motoring's total liability shall not exceed €500 except for liability that cannot be excluded by law.

20. Events Outside Our Control

Neither party is liable for delay or failure caused by events beyond reasonable control, including acts of God, war, fire or flood.

21. Disclaimer

Services are provided "as is". We disclaim all implied warranties to the maximum extent permitted by law. Your use is at your sole risk.

22. Severability

If any provision is held unenforceable, the remaining provisions remain in effect.

23. Entire Agreement

These Terms constitute the entire agreement and supersede prior understandings.

24. Variations

We may revise these Terms at any time by updating this page. Continued use constitutes acceptance.

25. Law & Jurisdiction

These Terms are governed by Irish law. The Irish courts have exclusive jurisdiction.

26. Acceptance

By using the Website or Services you acknowledge that you have read, understand and agree to be bound by these Terms.

Version: 16 July 2025